Warranty Terms – Navo

At Navo, we stand behind the quality and performance of our products. Your purchase is protected by our comprehensive warranty to ensure peace of mind.

Coverage Period

  • Navo Airwrap Styler: 2 years
  • Navo Airstrait Straightener: 2 years
  • Navo Hair Dryer: 2 years

The warranty begins on the date of delivery as recorded in your purchase confirmation.

What the Warranty Covers

  1. Manufacturer Defects:
    • Issues with materials or workmanship under normal use.
  2. Performance Issues:
    • Failures or malfunctions not caused by external factors.
  3. Repairs and Replacements:
    • At our discretion, we will repair, replace, or refund the product during the warranty period.

What the Warranty Does Not Cover

  • Damage caused by misuse, negligence, or unauthorized modifications.
  • Cosmetic wear and tear that does not impact product performance.
  • Products purchased from unauthorized sellers or resellers.
  • Final Sale and refurbished items, unless they arrive damaged or defective.

How to Make a Warranty Claim

  1. Contact our customer service team at [email protected] with:
    • Proof of purchase (order confirmation or receipt).
    • Description of the issue, including photos or videos if applicable.
  2. Our team will guide you through the process of repair, replacement, or refund.

Void Warranty Conditions

  • Intentional modifications, decorations, or alterations that affect the product’s usability or resale.
  • Use of the product in ways not outlined in the user manual.

At Navo, your satisfaction is our priority. If you have any questions about your warranty or need assistance, don’t hesitate to reach out!